Contact Us

๐’—๐’Š๐’™๐’’๐’†๐’๐’‚๐’“โ„ข - CUSTOMER SUPPORT

How can we help?

We're here to assist with questions about office supplies, stationery, desk accessories, workspace organization, existing orders, shipping, payments, returns, and general store information at vixqelar.com.

01 / PRODUCT QUESTIONS

Office Product Support

Get assistance with office product descriptions, available options, specifications, and general product inquiries.

02 / ORDER ASSISTANCE

Order Information

Contact our support team with questions about existing orders, shipping information, and delivery concerns.

03 / AFTER-SALES SUPPORT

After-Sales Assistance

Find help with incorrect or damaged office products, return inquiries, and refund-related questions.

01 / ORDER INQUIRIES

Questions About an Existing Order

If you have questions about an order placed through vixqelar.com, please contact our customer support team.

To help us locate your purchase, please include your order number and the email address used during checkout.

Our team can assist with order-related inquiries, including order status, shipping information, payment questions, and other relevant purchase details.

02 / ORDER ISSUES

Problems With Your Order

If an office product arrives damaged, incorrect, missing, or otherwise presents an issue, please contact our customer support team and explain the situation.

Include your order number, a description of the issue, and photographs when relevant. This information can help our team review your inquiry.

Return and refund requests are handled according to the applicable policies published on our website.

03 / RETURNS

Before Returning an Item

If you wish to request a return or refund for office supplies purchased through our store, please contact our support team before sending any merchandise.

Our registered company address is not automatically a merchandise return facility. Please follow the return instructions provided by our customer support team for approved returns.

For additional information, please review our Return & Refund Policy .

04 / SUPPORT HOURS

Customer Service Availability

Our customer support team is available during the following daily service hours:

8:00 AM โ€“ 10:00 PM Daily

You may send an inquiry to our customer service email address at any time. Our team will review customer inquiries during the stated service hours.

05 / CONTACT DETAILS

How to Reach Us

For questions about ๐’—๐’Š๐’™๐’’๐’†๐’๐’‚๐’“โ„ข, office supplies, existing orders, or after-sales assistance, you can reach our customer support team using the information below.

Email: service@vixqelar.com

Phone: +864000228888

Customer Service Hours: 8:00 AM โ€“ 10:00 PM Daily

COMPANY DETAILS

Business Information

Brand Name ๐’—๐’Š๐’™๐’’๐’†๐’๐’‚๐’“โ„ข
Legal Company Name Chengdu Huize Yuanguang Technology Co., Ltd.
Legal Representative Chen Yang
Website vixqelar.com
Registered Address Room 1304, 13th Floor, Building 2, No. 200 Jirui 1st Road, Chengdu High-tech Zone, China (Sichuan) Pilot Free Trade Zone, Chengdu, Sichuan, China
Customer Support Email service@vixqelar.com
Customer Support Phone +864000228888
Customer Service Hours 8:00 AM โ€“ 10:00 PM Daily

Still have a question?

Need help with office supplies or an existing order? Our customer support team is available to assist you.

EMAIL OUR TEAM โ†’